Last updated: April 28, 2026. This page is general website content and should be reviewed by legal counsel before launch.
Overview
This Privacy Policy explains how MARAH collects, uses, stores, and shares personal information when you visit the website, place an order, create an account, subscribe to marketing, contact Customer Care, or interact with our services.
Information We Collect
- Identity and contact details, such as name, email address, phone number, billing address, and shipping address.
- Order and payment information, such as purchased items, payment confirmation, refunds, and delivery details. Payment card details are processed by payment providers and are not stored by us in full.
- Account information, such as login details, wishlist activity, preferences, and customer service history.
- Technical information, such as IP address, device type, browser, pages viewed, approximate location, cookie identifiers, and website interaction data.
- Marketing preferences, such as newsletter consent, communication history, and unsubscribe choices.
How We Use Information
We use personal information to process orders, deliver products, manage returns, provide customer support, prevent fraud, operate and improve the website, personalize the shopping experience, send service messages, send marketing where permitted, comply with legal obligations, and protect our rights.
Legal Bases Where Applicable
Where privacy law requires a legal basis, we rely on contract performance for orders and services, legitimate interests for website operation and fraud prevention, consent for optional marketing and non-essential cookies, and legal obligation for tax, accounting, customs, and compliance records.
Sharing Information
We may share personal information with service providers that help us operate the store, including payment processors, shipping carriers, customs brokers, ecommerce platforms, analytics providers, email providers, fraud prevention tools, professional advisers, and authorities where required by law.
International Transfers
Because we sell internationally, personal information may be processed in countries other than your country of residence. Where required, we use appropriate safeguards for international transfers.
Retention
We keep personal information only as long as needed for the purposes described in this policy, including order fulfillment, customer care, legal, tax, accounting, warranty, fraud prevention, and dispute resolution requirements.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also withdraw consent for marketing at any time by using the unsubscribe link or contacting Customer Care.
Cookies
We use cookies and similar technologies as described in our Cookie Policy. You can manage cookies through browser settings and, where available, website consent controls.
Security
We use reasonable technical and organizational measures to protect personal information. No online service can be guaranteed to be completely secure.
Contact
To request privacy assistance, contact Customer Care through the contact page.